Black images on product description web site

QUESTION:

On your product page there is a small image bar under each product with many additional views. When I click on the smaller image a much larger image used to appear for a closer look. Now all I get is a black screen. The .jpg image does not come up as it used to. I have done nothing to my machine and keep my browser add-ons up-to-date so I am not sure what the problem may be.

ANSWER:

This is a known issue that has come up with the latest Internet Explorer 10 update and we are currently working on solving it. The other browsers (Chrome, Firefox, Safari) don't suffer from this issue so it is recommended to use them instead.
One work-around for this issue with Internet Explorer 10 is to click on the "Compatibility View" button located on the address bar (the one that looks like a broken page).

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