Q: I can not log in to my account at the Carenado main page but am able to log in to the Carenado support page
A: It is not mandatory to sign in to submit a request.
If you create the account on the support page (Zendesk) it will be valid only on this page, is a zendesk account and won't work on Carenado.com
If you create the account on Carenado.com, it won't work on zendesk, they are not linked together.
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