MSFS2020 Support

Since in this simulator we don't have control over the sales or installation systems, if you need support on this you should contact directly Microsoft using this link https://flightsimulator.zendesk.com/hc/en-us and clicking "Submit a Request" in the upper right hand corner.

We as Carenado now can only solve developing issues, like if something is not working ok on the aircraft, or a bad texture or sound, but for installation or sales or refunds you should contact them.

Have more questions? Submit a request

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